✓ Introduction to the Palliative Approach
✓ The new Quality Framework
✓ Palliative Care Guidelines
✓ Communication
✓ Supporting consumers and their family
✓ Cultural issues
✓ Advance Care Planning
✓ End of life care decisions
✓ Managing Signs and Symptoms
✓ Opioids
✓ Subcutaneous Infusion Devices
✓ Providing comfort
✓ Correct protocols after consumer death
✓ Grief
✓ Summary