Our industry leading education is available online and face to face for the aged care, community and disability sectors.
Our team of specialist trainers provide highly relevant and a high quality delivery of all of our training modules
✓ Discover and understand safe work practices.
✓ Policies and procedures
✓ Workplace hazards
✓ Client related risks
✓ Minimising risk
✓ Reporting incidents and injuries
✓ Preventing injury
✓ Suitable equipment in the care industry
✓ Infection control
✓ Raising concerns in your workplace
✓ Rights and responsibilities
✓ What is Manual Handling?
✓ Risks and consequences
✓ Legal responsibilities
✓ Hazard Identification, Risk Assessment and Control
✓ Anatomy of the body
✓ Injuries
✓ Assisting clients in aged care
✓ Mechanical Devices and Equipment
✓ Safe work Australia’s definition
✓ Who is affected?
✓ Consequences
✓ What should you do?
✓ Employer Expectations
✓ Prevention
✓ Discover how to maintain food safety while carrying out food handling activities
✓ Comply with personal hygiene standards
✓ Contribute to the cleanliness of food handling areas, according
to The Food Safety Program
✓ Dispose of food appropriately
✓ Follow hygiene procedures and identify food hazards
✓ Report any personal health issues
✓ Prevent food contamination and cross contamination by washing
hands
✓ Infection basics
✓ Types of infections
✓ How infection occurs?
✓ Chain of infection
✓ Common infections
✓ Transmission of infection
✓ Preventing infection
✓ Hand Hygiene
✓ Managing Sharps, Spills, Linen and Waste
✓ Food handling
✓ Staff health
✓ Appropriate Personal Protective Equipment PPE
✓ What is elder abuse?
✓ Types of elder abuse
✓ Prevention
✓ Compulsory reporting requirements
✓ Detecting abuse
✓ Addressing elder abuse
✓ Employer and employee responsibilities
✓ Evacuation and fire safety systems
✓ Types of emergencies
✓ Properties and classes of fire
✓ First response equipment
✓ Type of fire extinguishers
✓ Using a fire extinguisher
✓ Bomb threats
✓ Fire prevention
✓ Types of Dementia and statistics
✓ Behavioural and Psychological symptoms of Dementia (BPSD)
✓ Effective communication techniques
✓ Impact of body language
✓ Understanding behavioural changes and triggers
✓ Psychosocial strategies for behaviours of concern
✓ Pharmacological strategies
✓ Psychotropic Solutions
✓ Consumer unmet needs
✓ Regulations, Legislation and Policy
✓ Protecting self and others
✓ Behavioural assessments
✓ Physical and medicinal restraint
✓ Planned responses to BPSD
✓ Apply responses to BPSD
✓ Organisation Policy for BPSD
✓ Incident reporting
✓ Self-care strategies
✓ Summary
✓ Right rules, regulations and requirements
✓ Right client
✓ Right time
✓ Right dose
✓ Right route
✓ Right medication
✓ Right procedures
✓ Medications and the elderly
✓ Right rules, regulations and requirements
✓ The 5 ‘rights’ of medication administrations
✓ Drug calculation competency
✓ Calculate the correct strength and dose to be administered
✓ A refresher course on the ‘right client’ the ‘5 Rights’ of assisting clients with medication
✓ Infection basics
✓ Types of infections
✓ How infection occurs?
✓ Chain of infection
✓ Common infections
✓ Transmission of infection
✓ Preventing infection
✓ Hand Hygiene
✓ Managing Sharps, Spills, Linen and Waste
✓ Food handling
✓ Staff health
✓ Appropriate Personal Protective Equipment PPE
✓ A refresher course on the ‘right dose’ the ‘5 Rights’ of assisting clients with medication
✓ A refresher course on the ‘right route’ of the ‘5 Rights’ of assisting clients with medication
✓ A refresher course on ‘right medication’ of the ‘5 Rights’ of assisting clients with medication
✓ A refresher course on the ‘right procedures’ of medication administration
✓ A refresher course on the right rules, regulations & requirements of medication administration
QUM001A An introduction to Quality Use of Medicines
✓ What is QUM?
✓ How is QUM especially relevant to older persons?
✓ Basic Pharmacology – what happens when the body is given
drugs?
QUM001B General Issues Relevant to the Ageing Body
✓ Physical changes in ageing
✓ Homeostasis
✓ Drug effects and adverse effects ✓ Responses to disease and drugs
QUM001C Safe and Appropriate use of Medicines
✓ Drug on drugs interactions
✓ Drug interactions and falls risk
✓ Antipsychotics and BPSD
✓ Drug induced movement disorders
✓ Is the medicine effective?
✓ Dose and times of medication
✓ Therapeutic monitoring and ongoing review of medications
✓ Crushing medications
QUM003A An Introduction to Constipation
✓ What is Constipation?
✓ Causes of Constipation
✓ Laxative use in aged care Treatment options for Constipation
✓ Prevention of Constipation
✓ Drug and non-drug treatment of Constipation
✓ In-depth look at the types of Laxatives
QUM003B Treatment options for Constipation
✓ Prevention of Constipation
✓ Drug and non-drug treatment of Constipation
✓ In-depth look at the types of Laxatives
QUM004A Falls Physiology
✓ Physiology of balance
✓ Impact of falls
✓ Common falls risk factors
QUM004B Falls Risk Assessments and Management
✓ Falls risk assessments
✓ Management strategies for common risk factors:
❑ Balance and Mobility
❑ Cognitive Impairment
❑ Incontinence
❑ Feet and Footwear
❑ Syncope and Dizziness
QUM004C Falls management strategies
✓ Management strategies:
❑ Restraints
❑ Medication Monitoring
❑ Injury Minimisation
❑ Consequences of Falls
❑ Responses to Falls
✓ Infection basics
✓ Types of infections
✓ How infection occurs?
✓ Chain of infection
✓ Common infections
✓ Transmission of infection
✓ Preventing infection
✓ Hand Hygiene
✓ Managing Sharps, Spills, Linen and Waste
✓ Food handling
✓ Staff health
✓ Appropriate Personal Protective Equipment PPE
✓ Infection basics
✓ Types of infections
✓ How infection occurs?
✓ Chain of infection
✓ Common infections
✓ Transmission of infection
✓ Preventing infection
✓ Hand Hygiene
✓ Managing Sharps, Spills, Linen and Waste
✓ Food handling
✓ Staff health
✓ Appropriate Personal Protective Equipment PPE
QUM006A An introduction to Sleep in Aged Care
✓ Physiology of sleep
✓ Insomnia – type and causes
✓ Purpose of sleep
✓ Stages of sleep
✓ Changes in sleep pattern with ageing
✓ Results or poor sleep
✓ Sleep disorders
✓ Insomnia in Dementia
✓ Restless leg Syndrome
✓ Sleep Apnoea
QUM006B Management of Sleep Disorders: Non-drug Treatment
✓ Define the problem
✓ Assessment options
✓ Non-drug therapeutic options
✓ Sleep hygiene
✓ Sleep hygiene in Dementia
QUM006C Management of Sleep Disorders with Medication
✓ Indications for anxiolytics/hypnotics
✓ Benzodiazepine use and side effects
✓ Falls and factures
✓ Tolerance and dependence
✓ Other drug therapies
✓ Guidelines for use
✓ Hint for discontinuing a hypnotic
✓ Indications for long term use
QUM007A Introduction to Incontinence
✓ Types of incontinence
✓ Identify those at risk
✓ Effects of incontinence on all
✓ Continence management
✓ Assessment options
QUM007B Management Strategies for Incontinence
✓ Management options and strategies for:
❑ Stress incontinence
❑ Urgency incontinence
❑ Retention/overflow incontinenc e
❑ Functional incontinence
✓ Interventions:
❑ Toileting programs
❑ Continence aids
❑ Toileting in cognitive impairment
QUM008A Introduction to Diabetes
✓ Pathophysiology of Diabetes
✓ Interventions to prevent Diabetes
✓ Types of Diabetes
✓ Signs and Symptoms
✓ Diagnostic criteria
✓ Monitoring and managing
✓ Complications of Diabetes in the elderly
✓ Identify and manage Hypoglycaemia and
Hyperglycaemia
QUM008B Treatment of Diabetes
✓ Anti-diabetic medications
✓ Insulin therapy
✓ Types of Insulin
❑ Starting Insulin
❑ Delivery devices
❑ How to inject
❑ Absorption
❑ Storage
✓ Complications of Diabetes
✓ Preventing complications
✓ Hypoglycaemia and Hyperglycaemia
✓ Case Studies
✓ Causes and contributing factors
✓ Symptomatic and Asymptomatic
✓ Preventative measures
✓ Management strategies
✓ MSUs
✓ General principles of PRN drugs
✓ BPSD – Behaviours and Triggers
✓ Adverse effects
✓ Symptoms that do and do not respond to Antipsychotics
✓ Benzodiazepine use
✓ Psychotropic solutions
A proactive approach to antipsychotic medication management:
✓ Senate committee recommendations 2014
✓ The Oakden Review 2017
✓ PSYCHOTROPIC acronym protocols
✓ SOLUTIONS acronym protocols
✓ Common Cytotoxics
✓ Indication for Cytotoxic use
✓ Correct handling, administration and storage
✓ TGA Medicines Safety Update
✓ Quality use of medicines approach to Cytotoxics
CLIN01A Introduction to Wound Care, Healing and Assessment:
✓ Structure and function of the skin
✓ Types of wounds
✓ Skin changes in the elderly
✓ Principles of wound healing
✓ Wound assessment and documentation
CLIN01B Wound Management
✓ Revise wound assessment and healing
✓ Principles of chronic wound formation
✓ Chronic wound types
✓ Preventing wounds
✓ Principles of wound management
✓ Wound interventions and management
✓ Introduction to Antimicrobial Stewardship
✓ The new Quality Framework
✓ Antimicrobial Stewardship in Australian Health Care
✓ Preventing and controlling healthcare
✓ Associated infections
✓ Antibiotic resistance and statistics
✓ Antimicrobial Stewardship in client care
✓ Quality use of antibiotics in client care:
❑ ANTIBIOTICS acronym
✓ Introduction to the Palliative Approach
✓ The new Quality Framework
✓ Palliative Care Guidelines
✓ Communication
✓ Supporting consumers and their family
✓ Cultural issues
✓ Advance Care Planning
✓ End of life care decisions
✓ Managing Signs and Symptoms
✓ Opioids
✓ Subcutaneous Infusion Devices
✓ Providing comfort
✓ Correct protocols after consumer death
✓ Grief
✓ Summary
✓ Introduction
✓ The new Quality Framework
✓ Assessment is key
✓ Vital signs and observations
✓ Level of consciousness
✓ Some common causes of deterioration
✓ Initial nursing management
✓ Managing acutely unwell consumers
✓ Advanced care planning
✓ Summary
✓ Restraint introduction
✓ The new Quality Framework
✓ Physical restraint
✓ Medicinal restraint
✓ Environmental restraint
✓ Supporting a restraint free environment
✓ Restraint free options
✓ Falls prevention
✓ Quality Use of Medicines
✓ Comprehensive assessment
✓ Delirium, Depression and Dementia
✓ Psychosocial factors and assessment
✓ Consumer risk to self and others
✓ Guardianship/EPOA
✓ Consent
✓ Organisation Governance
✓ The new Quality Framework
✓ Consumer engagement and participation
✓ Information management
✓ Continuous improvement
✓ Financial Governance
✓ Workforce Governance
✓ Regulatory Compliance
✓ Feedback and complaints
✓ Effective risk management systems and practices
✓ Clinical Governance
✓ Summary
✓ CALD introduction
✓ The new Quality Framework
✓ Strategies for care workers
✓ Cultural influences and awareness
✓ Interpretation and translation
✓ Interpreters
✓ Cross-cultural conflict
✓ Introduction and background
✓ Consumer dignity and choice
✓ Ongoing assessment and planning with consumers
✓ Personal and clinical care:
❑ Safe and effective care
❑ Effective management of high-impact or high-prevalence
risks
❑ Consumers nearing end of life
❑ Consumer deterioration
❑ Information sharing, documentation and communication
❑ Timely and appropriate referrals
❑ Minimisation of infection related risks
✓ Services and supports for daily living ✓ Organisation’s service environment ✓ Feedback and Complaints
✓ Human Resources
✓ Organisational Governance
✓ Types of injuries
✓ Duty of care
✓ Hazards and risks – Management
✓ Factors that increase the risk of slips, trips and falls
✓ Reporting and documentation
